Orbital
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Privacy Policy

Last updated: July 2026. This is a standard draft template — have it reviewed by qualified counsel before relying on it.

1. What this policy covers

This policy explains what personal data Orbital collects through orbitalwebstudio.com, why we collect it, and the choices available to you. It applies to visitors, prospective clients, and newsletter/SMS subscribers.

2. Data we collect

choose to share about your project.

SMS updates.

connected with a human.

through first-party analytics. We do not use third-party advertising trackers.

  • Contact form and booking data: name, email, phone, company, and the details you
  • Newsletter and lead-magnet data: email address, and phone number if you opt in to
  • Live chat data: the messages you send our assistant, and your email if you ask to be
  • Usage data: pages visited, referrer, and coarse device/browser information, collected

3. How we use your data

We use the data above to respond to enquiries, deliver requested content, operate booked calls, send the updates you subscribed to, and improve the site. We do not sell personal data.

4. Email and SMS consent

We only send marketing email to addresses that were submitted through a form on this site, and we only send SMS to phone numbers with explicit opt-in consent captured at the point of submission. Every marketing email includes an unsubscribe link; every SMS conversation supports replying STOP to opt out. Consent timestamps are recorded and honored.

5. Data retention

We retain lead and subscriber records for as long as needed to operate the relationship, or until you ask us to delete them, whichever is sooner. Analytics data is retained in aggregate form only.

6. Sharing with third parties

We use infrastructure and communication providers (hosting, email delivery, SMS delivery, scheduling) strictly to operate the services described above. These providers process data on our behalf under their own confidentiality and security obligations; we do not permit them to use your data for their own purposes. See our [Data Processing Agreement](/legal/dpa) for the current subprocessor list.

7. Your rights

You can ask us at any time to access, correct, export, or delete the personal data we hold about you, or to withdraw consent to marketing email/SMS, by writing to hello@orbitalwebstudio.com.

8. Security

We apply reasonable technical and organizational measures to protect personal data, described further in our [Security page](/legal/security).

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date above.

10. Contact

Questions about this policy can be sent to hello@orbitalwebstudio.com.