Computer-Use Operator
Drives legacy software with no API through browser or desktop control — the least reliable offer in this catalog, built for supervised rollout, not magic.
What it watches
A specific legacy workflow inside software that has no integration path
What it does
Drives the software through browser or desktop control against a hardened flow, with a human watching the first 100 runs before it goes unsupervised
When it asks a human first
Computer-use agents are the least reliable offer in this catalog. They need supervised rollout, and they are the right answer only when there is genuinely no API — never sold as a shortcut around building one. Any unrecognised screen state stops and asks a human rather than guessing.
How it works
- 1Confirms there is genuinely no API
Runs a feasibility spike first — if an API exists, or can reasonably be built, that is the recommendation, not computer-use. This step exists to talk clients out of the offer, not into it.
- 2Hardens the flow
Builds and tests a specific flow against the legacy software's actual screens, with explicit handling for the states it's expected to hit — not a generic "click around and hope" agent.
- 3Runs supervised
A human watches the first 100 runs before the flow goes anywhere near unsupervised — this is a floor, not a target to rush past.
- 4Escalates unknown states
Any screen state outside the hardened path stops and asks, rather than clicking blind on an interface it wasn't built to handle.
What triggers it
- · A feasibility spike confirms the legacy software genuinely has no API
- · A hardened flow is defined against the target software's screens
- · Any of the first 100 supervised runs completes or fails
- · The flow encounters a screen state outside its hardened path
What you get
- · A feasibility spike report — buildable, or genuinely not, stated plainly
- · A hardened, tested flow for the specific legacy workflow scoped
- · A supervised-rollout log for the first 100 runs, reviewed by a human
- · A go/no-go decision on unsupervised operation, made by you
Not the right fit if
Not for software that has an API you simply haven't integrated yet — that is a normal integration project at a fraction of the cost and risk. This is only for software with genuinely no path in. Also not for anyone expecting instant, unsupervised reliability — supervised rollout is the process, not a formality to skip.
The math
At ~200 supervised runs/mo × 12 min, that is roughly 40 h/mo — an estimate, not a guarantee.
Frequently asked
No, and we will tell you that directly. It runs supervised for its first 100 runs minimum, with a human watching, before any conversation about unsupervised operation.
If one exists or can reasonably be built, that is what we recommend — it is cheaper and more reliable. This offer exists specifically for the cases where that option genuinely does not exist.
The hardened flow can break — this is a real, disclosed risk of screen-based automation, not a hidden one. Maintenance is scoped as part of the engagement.
A go/no-go decision after the first 100 runs, based on the actual error rate observed — and it is your decision, made with our data, not ours alone.
Ready to put computer-use operator to work?
Tell us about your setup and we'll confirm it fits within 48 hours.